Our Building Capability Service

At Thinkable Partners, we are passionate about building capability in Government and the private sector to ensure these organisations are sustainable in the long run. 

We are in a unique position to collaborate with the Australian Government and with key stakeholders in the private sector to deliver important change and transformations, while also building internal capability within their teams.

We see this as a critical priority and an important part of our impact driven mission – and so we focus on the two key aspects involved in building capability – Processes and People which supports organisational performance. 

1. Building capability by enhancing your processes through our Business Process Performance model

A faster, easier and more reliable way to work

We’re committed to helping organisations being held back by ineffective business processes. Our clients get tailored solutions and practical advice that maximises the benefits of business process improvement while minimising disruption to current operations.

The key components of our service offering are:

• Process discovery and diagnostics

Identify existing performance levels, including volume, error rate, compliance, capability, waste and risk. Gain process clarity across responsible teams, systems and stakeholders.

• Process modelling

Develop detailed process models with clear business value.

Document business rules, process inputs and outputs, flow variables, steps, staff and stakeholders, systems and databases, tools and artefacts, and equipment and materials. 

• Process enhancement and optimisation

Implement tangible and measurable improvements for less cost, less time, less waste and more value. Leverage technology to implement more streamlined processes.

• Process automation analysis

Identify automation candidates and define automation requirements based on volume, business rules, system usage, error rate and process stability. Let the machines do what they do best, so you can focus on what matters most.

2. Building capability by upskilling your people through our BlendEd Delivery model

Give your people the capability to navigate.

Thinkable Partners has a high-performing team of program, project and change managers that know how to drive change in the Government and private sectors. We also have a passion for continuous learning, coaching and mentoring. So, let’s leverage it for your people. 

the key components of our service offering are:

• Project Design

We aim to set up engagements with hybrid-teams of experienced consultants and high-achieving staff. We do this because delivering the change is important and investing in future leaders results in bigger long-term impacts.

• Gap Analysis & Learning Plan

We work closely with each team member to understand current capability and backgrounds, learning priorities and goals. The best learning occurs when people are self-driven because they have a personal connection to building the skill set. 

The gap analysis provides us with a baseline and key priorities that we can develop a learning plan. Our learning plans are based on Bersin by Deloitte’s Four E2s of Continuous Learning. 

We all know the best way to learn is by doing, so that’s where we start. The roles and responsibilities of embedded staff should be well aligned to the current project and the learning priorities. We then actively coach on the job, identify useful external training and media to solidify and formalise lessons.

• Delivery & Monitoring

The two delivery components are delivering the change, while also delivering on the learning plan. As a part of typical engagement reporting, we also report on the activities and progress being made against the learning plan. We continue to monitor our effectiveness and adjust our approach to improve learning outcomes.